Crisis communications

PR: What to do in a crisis

PR: What to do in a crisis

Reputation is a fragile thing – it can take years to build up but mere moments to come crashing down. A company crisis can destroy your reputation if it isn't handled appropriately, but smart communications when the chips are down can keep you afloat.

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Did you know...the first ever press release

Here at SE10, as at lots of other PR firms, the humble press release remains an important component of our work. Did you know that the first ever press release was written by PR icon Ivy Lee on October 28, 1906, while working for the Pennsylvania Railroad Company?

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The dos and don'ts of crisis communications

If there is an incident at your facility – injury, fire, strike or pollution of a local waterway – this will arouse general media interest. You won’t then be dealing with one journalist, but a whole pack of them. Here’s how to survive the furore. When the media arrives on your doorstep, they need to be controlled. 

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